Objective Assess available ICT infrastructure and support in the districts and/or facilities where iHRIS will be deployed. Before rolling out iHRIS to any new area, ensure that there is adequate support and infrastructure for the system. Visit the rollout areas to conduct pre-assessments, using the worksheet as a guide. The worksheet includes a template for […]
Objective Plan for continuing ICT skills development. Skills development is necessary for maintaining computerized information systems like iHRIS. Consider strategies like internship and mentoring programs for ensuring ongoing skills development of ICT staff supporting iHRIS. Consider attending or hosting an iHRIS Academy, which brings together software developers and system administrators for training. For example, the […]
Objective Plan for how to provide technical support for iHRIS over the long term. Establish a helpdesk and user documentation such as Frequently Asked Questions. Ongoing ICT support must be available to sustain the system. If you haven’t already, now is a good time to institute helpdesk procedures. The helpdesk is on call to answer […]
