sustainability

Checklist: Monitoring the Use of Data

Objective Establish routine evaluation of how data from iHRIS is used.  We have provided a checklist that can assist in data monitoring.  We recommend frequent data monitoring in order to improve data quality and use. Data Monitoring: Concepts  Stakeholders must value their data to increase data use.  Allowing for feedback will improve data users’ experiences […]

Report: Internship Program

Objective Plan for continuing ICT skills development. Skills development is necessary for maintaining computerized information systems like iHRIS. Consider strategies like internship and mentoring programs for ensuring ongoing skills development of ICT staff supporting iHRIS. Consider attending or hosting an iHRIS Academy, which brings together software developers and system administrators for training. For example, the […]

Worksheet: Helpdesk Log

Objective Plan for how to provide technical support for iHRIS over the long term. Establish a helpdesk and user documentation such as Frequently Asked Questions. Ongoing ICT support must be available to sustain the system. If you haven’t already, now is a good time to institute helpdesk procedures. The helpdesk is on call to answer […]

Worksheet: Data Quality Assessment Form

Objective Institute a regular data audit to validate the accuracy of HRH data. Distribute the Data Quality Questionnaire to internal users of iHRIS as part of a regular data audit. Data Audits: Concepts Conduct a regular (monthly, quarterly, or yearly) data audit to identify problem areas in iHRIS data collection, entry, and management procedures. As […]

Example: Employee Record Update Protocol

Objective Develop a routine schedule and procedure for collecting and updating human resources data. Establish a procedure and schedule for updating data in iHRIS. We have included a routine data update protocol developed in India as an example. Data Maintenance: Concepts To provide an accurate picture of the available health workforce, iHRIS should be updated […]

Documentation: iHRIS Train System Requirements

Objective Determine whether new customizations or extensions of iHRIS are required to meet users’ needs. Document the requirements and develop them iteratively. We have provided the system requirements developed in Uganda for iHRIS Train to use as a model when documenting requirements for new extensions to iHRIS. Developing New iHRIS Applications: Concepts Emerging needs may […]

Template: HRIS Follow-Up Report

Objective Create a maintenance plan for hardware and infrastructure supporting iHRIS. Follow up with users to determine how iHRIS is performing.  Regularly check in with users and stakeholders to find out how iHRIS is performing. Are they able to easily perform job tasks using the system? Do they have a need for data not currently […]

Worksheet: Business Processes Documentation

Objective Plan for regular customizations of iHRIS to support emerging business processes. When business processes change or new processes are developed, document them using the worksheet. Use this documentation as a basis for making modifications to iHRIS to support the new processes. Business Processes: Concepts There may not someone on the team who has the […]

Sustain

iHRIS requires ongoing support and improvement to ensure sustainability. Further development of iHRIS should be driven by its usefulness to stakeholders and data users. Regular monitoring and evaluation determines what iHRIS is accomplishing, what needs to be improved, and whether results are being achieved. HRIS performance measures are benchmarks for evaluating how efficient and effective […]