Objective Plan for how to provide technical support for iHRIS over the long term. Establish a helpdesk and user documentation such as Frequently Asked Questions. Ongoing ICT support must be available to sustain the system. If you haven’t already, now is a good time to institute helpdesk procedures. The helpdesk is on call to answer […]
Objective Develop a routine schedule and procedure for collecting and updating human resources data. Establish a procedure and schedule for updating data in iHRIS. We have included a routine data update protocol developed in India as an example. Data Maintenance: Concepts To provide an accurate picture of the available health workforce, iHRIS should be updated […]
Objective Create a maintenance plan for hardware and infrastructure supporting iHRIS. Follow up with users to determine how iHRIS is performing. Regularly check in with users and stakeholders to find out how iHRIS is performing. Are they able to easily perform job tasks using the system? Do they have a need for data not currently […]
