Worksheet: Issue Management List


Monitor whether customizations are conforming to system requirements and log changes to requirements.

The software developers typically work in short iterations to customize iHRIS to meet specifications, organizing informal tests as they do so. It’s a good idea to organize a user test during this time period, in which several of the eventual users of the HRIS can find out first-hand whether the system meets their requirements. This test usually uses sample data in a controlled setting (often referred to as a “conference room pilot”).

During each test, make sure that the requirements are implemented as specified and are working as expected. Issues, or unexpected problems with the system, will probably arise during this process. Document all issues as they occur, using the worksheet, and note any resulting changes to the system requirements.

Tool filename (offline version): Tool2-B.xlsx; download tool (Internet connection required)